Can't connect to server

Join Date: Mar 2015
Posts: 4
I haven't been able to connect to the server today. I've restated a number of time, only red around my icon. You have previously suggested to uninstall and reinstall. When I go to uninstall it tells me I'm going to lose ALL progress so I haven't done that yet. Please assure me if I do reinstall that I won't lose any of my progress.
I Pad Air. No new probes when I login. It said I'm offline. I can play game and get points but can't join or see any challenges.
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